GlossarySecurity & Access

What is tenant isolation?

Also known as: multi-tenancy, multi-tenant isolation, data segregation.

Definition

Tenant isolation keeps each customer’s data separate in a shared (multi-tenant) SaaS platform, so no organization can see another’s data.

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Tenant isolation means keeping each customer's data completely separate inside a shared software platform, so one organization can never see or change another's data. Most SaaS platforms are multi-tenant: many customer organizations ("tenants") share the same application. Tenant isolation is the set of controls that guarantees each tenant only ever sees and changes its own data — through separate databases or schemas, tenant-scoped queries, separate encryption keys, and checks on every request.

Common tenant isolation models

ModelHow data is separatedTrade-off
Database per tenantEach customer has its own databaseStrongest separation; more to operate
Schema per tenantOne database, a separate schema per customerGood separation; shared database resources
Shared tablesAll customers in the same tables, filtered by a tenant IDCheapest to run; relies on every query being filtered correctly

Why it matters

Asset registers contain locations, values, custodians and sometimes sensitive operational details. A failure of isolation would expose one customer's data to another, so it is one of the first things security reviewers ask about.

Questions to ask a vendor

  • How is data separated between tenants?
  • Are secrets and keys stored per tenant, and where?
  • Is data encrypted in transit and at rest?
  • Can we export all our data at any time?

In Asetavo

Asetavo isolates tenants at the database level: each company workspace runs in its own isolated database, with its own token-signing secret, so a token from one workspace cannot be used on another. Traffic is encrypted in transit with TLS, and reader signing secrets are AES-encrypted with a key held outside customer databases. You can export your register to Excel or CSV at any time. Data-residency options for Enterprise are on the roadmap. See how Asetavo keeps asset data secure.

FAQ

Common questions about tenant isolation

Tenant isolation means that in a shared (multi-tenant) software platform, each customer’s data is kept separate, so that no customer can see, change or affect another customer’s data.
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