Privacy Policy

1. Who we are

Asetavo ("we", "us") is operated by Tawala / Click Up, headquartered in Dar es Salaam, Tanzania. This policy explains how we collect, use and protect personal data across our website, web app and mobile app.

2. Data we collect

Account information (name, email, company); asset register content you input; device and reader event metadata; and usage and diagnostic data from the web and mobile apps.

3. How we use it

To provide and improve the service, secure your account, respond to support requests, and — where you have opted in — send product updates.

4. Legal bases

Contract performance, legitimate interest, consent (for marketing), and legal obligation, as applicable under the GDPR and comparable frameworks.

5. Cookies

See our Cookie Policy for details on cookies and your choices.

6. Sharing and sub-processors

We share data only with vetted sub-processors necessary to run the service (hosting, email, analytics), under contractual data-protection terms.

7. International transfers

Where data moves across borders, we rely on Standard Contractual Clauses or equivalent safeguards.

8. Retention

We retain data for as long as your account is active, plus a limited period for legal and audit purposes.

9. Security

See our Security & Compliance page for details on encryption, access control and infrastructure.

10. Your rights

Depending on your location, you may have rights to access, correct, delete or export your data, and to object to certain processing (GDPR / CCPA-style rights).

11. Children

Asetavo is not directed at children and we do not knowingly collect data from them.

12. Changes

We will post updates here and, for material changes, notify account holders by email.

13. Contact

Questions? Reach our data protection contact at legal@asetavo.com.