Coastal Resort Group: audits from 3 weeks to 2 days.
What they track
Assets by categoryThe challenge
Across four resort properties, TVs, AV equipment and kitchen gear routinely went missing between rooms and storerooms. Manual audits took three weeks and rarely matched the register, and no one could say with confidence where a given asset was on any given day.
Before vs. after Asetavo
The solution
Coastal Resort Group tagged every room asset with QR and RFID, set up zone-exit alerts at storeroom doors, and moved stock-takes to mobile scan sessions scoped by building. Front-of-house staff check items in and out from their phones.
The results
Audits now take two days instead of three weeks, and zero tracked assets have gone missing since zone alerts went live. The register stays within 98% accuracy between counts, and month-end reporting is a single export.
Rollout plan
- 1Day 1–2Import the registerExisting spreadsheets imported and cleaned; rooms and storerooms mapped per property.
- 2Day 3–4Tag every roomQR on furniture and fixtures, RFID on TVs and AV equipment.
- 3Day 5Set up zonesRFID readers at storeroom doors with zone-exit alerts to the facilities team.
- 4Day 6Go liveFront-of-house staff trained on check-in/out from their phones.
Questions teams like this ask
Do guests notice the tags?
No. Tags are placed on the back or underside of furniture and equipment, out of sight.
What happens when an item leaves a storeroom?
The RFID reader at the door registers the exit and the facilities team gets an alert with the item and time.
Can each property see only its own assets?
Yes. Role-based access can limit staff to their property while group management sees everything.
