Example scenario
Hospitality · Multi-property

Pacific Hospitality Group: property-level asset control across every hotel.

Pacific Hospitality Group operates a portfolio of hotels with furniture, appliances, kitchen and laundry equipment at every property.

7,400
assets tracked
9
hotels
1
central register
Pacific Hospitality Group — Hotel room and guest facilities

Asset overview

Illustrative figures
Total assets
7,400
Asset value
$21.6M
Active
6,980
Under maintenance
205
Missing
28
Retired
187

What they track

Assets by category
Furniture3,100
Appliances & electronics1,700
Kitchen equipment1,100
Laundry equipment800
Fitness & leisure equipment700

The challenge

Each property managed its own equipment lists, so management had no consolidated view, and servicing of kitchen and laundry equipment was reactive.

  • No consolidated view across properties
  • Kitchen and laundry servicing was reactive
  • Equipment transfers between hotels unrecorded
  • Warranties tracked per property on paper

How Asetavo helps

  • Tracks hotel equipment by property
  • Manages furniture and appliances
  • Tracks kitchen and laundry equipment
  • Schedules maintenance
  • Records equipment transfers
  • Tracks warranties
  • Gives management property-level asset reports

Before vs. after Asetavo

BeforeWith Asetavo
Group viewPer-hotel listsOne register across 9 hotels
Kitchen & laundry servicingReactiveScheduled maintenance
Transfers between hotelsUnrecordedScanned and logged
WarrantiesOn paperExpiry alerts

In practice

Every property has its own location tree down to floor and room. Engineering teams schedule servicing for kitchen and laundry equipment and record transfers between hotels.

Business value

Pacific gets centralized asset management across all its hospitality properties.

Centralized multi-property management
Planned servicing
Tracked transfers
Property-level reporting

Rollout plan

  1. 1
    Week 1
    Flagship hotel
    Floors, rooms and back-of-house mapped at the flagship.
  2. 2
    Weeks 2–5
    All properties
    Remaining hotels onboarded with the same structure.
  3. 3
    Week 6
    Engineering
    Maintenance schedules for kitchen and laundry equipment.
  4. 4
    Week 7
    Group reporting
    Property-level reports for management.

Questions teams like this ask

Can each hotel manage its own assets?

Yes. Each property has its own access while group management sees everything.

Can we track equipment moved between hotels?

Transfers are scanned out and in, with full history.

Does it help with renovations?

Retired and replaced items keep their history, so refurbishment planning uses real data.

Related features

Asset Register →Maintenance →Zones & Alerts →

More customer stories

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