IntegrationsBusiness and above

Set up alert rules and webhooks

Turn reader events into alerts — in-app, by email or to your own system with a signed webhook.

Updated Sep 28, 2026 · 4 min read
Prerequisites
The “alerts” permission.
  1. Tracking → Alert Rules → New rule

    Choose the condition: left zone, entered zone, unregistered tag, checkout exit (a checked-out item passes a reader) or reader silent (a reader stops reporting).

  2. Set the scope

    Apply the rule to everything, or to a zone, site, location, category or single asset.

  3. Choose where alerts go

    In-app (the Alerts inbox), email, or webhook. For a webhook, enter an https URL on the public internet; Asetavo signs every delivery so you can verify it.

    Tip
    WhatsApp is listed as a channel but delivery isn’t live yet — use in-app, email or webhook.
  4. Work the Alerts inbox

    Tracking → Alerts lists what fired. Acknowledge an alert when someone is on it, then resolve it.

Still stuck?

Email support@asetavo.com with your workspace name and what you were trying to do. A screenshot helps.

Contact support